A clinical social worker was observed accepting money from an attorney for a copy of a client's record.
The colleague who witnessed the event discussed the matter with the professional, and efforts are being
made to resolve the problem. The actions that took place in regards to the client's records fall under what
category?

• A. Privacy
• B. Confidentiality
• C. All of the above
• D. Unethical conduct

Madison is aware of a fellow colleague with a drug abuse problem. Until recently, it did not appear to be
affecting job performance. Now the colleague is missing work and failing to meet with clients as required.
Madison does not want to get her fellow worker in trouble and feels someone else will eventually notice
the problem. How else could this be handled?

• A. Surprise drug testing at the workplace
• B. Talk to the colleague having a problem
• C. Tell another colleague about the problem
• D. Tell a supervisor immediately

Crisis is a normal part of life, and individuals try to maintain equilibrium by using coping mechanisms.
Sometimes the usual techniques do not work when a problem is threatening. People in crisis may
experience guilt, feelings of anxiety, helplessness, and fear. Which of the following criteria are used to
determine whether a situation constitutes a crisis?

• A. Instincts on what is threatening
• B. Conditioning as to what defines a crisis
• C. How others view and respond to an event
• D. An individual's view and response to an event

Angela is providing services to a client with a drug abuse problem. There has been a lot of work focused
on the issue and very little improvement. Which of the following is a likely reason for lack of progress with
this client?

• A. The client has been placed in a passive, helpless role
• B. The social worker has not focused on withdrawal symptoms
• C. The client is not adhering to legalities
• D. The social worker is not reinforcing the problem

Lisa is a 14-year-old adolescent who skips school on a regular basis. She normally misses at least two
days per week and reports just staying home in bed. The teen complains of being tired all the time and
cannot function at school most days. A clinical social worker will identify a target behavior conducting a
thorough assessment and formulating a treatment plan. What type of problem solving should be initiated
by the social worker?

• A. Independent
• B. Self-centered
• C. Collaborative
• D. Authoritative